Shipping policy

Order process:

We try to process your order on the same day and to ship it. Sundays and public holidays are excluded. In this case, the order will be processed on the next working day. You will then receive your tracking number from us by email.

  1. Delivery and shipping costs:

    An external company takes care of the shipping.

    1. The delivery time in Germany is between 2 to 4 working days. The shipping costs are € 4.50 for a purchase value under € 100. If the purchase value exceeds € 100, we will cover the costs for you.

    2. The delivery time in the European Union is between 2 to 8 working days. The shipping costs are € 13.99 under a purchase value of € 100. If the purchase value exceeds € 100, we will cover the costs for you.

    3. The international delivery time is usually 7 to 14 working days. The shipping costs are variable from a purchase value under €100. If the purchase value exceeds €100, we will cover the cost for you (insurance and tracking not included).